Online Administrative Assistant (Homebased) Job

Online Administrative Assistant (Homebased)

Job Title: Online Administrative Assistant (Homebased)

Company: Outsourced

Industry: Outsourcing and Offshoring Consulting

Experience Level: Mid-Senior

Type of Employment: Full Time Employee

Company Size: 1,001-5,000 employees

Location: Homebased

Job Summary:

Join Outsourced, a leading ISO certified Philippines staff outsourcing company, as an Online Administrative Assistant (Homebased). Bring your passion for cameras and technology, excellent communication skills, problem-solving abilities, and a strong work ethic to contribute to our dynamic team.

Job Description:

We are seeking a dynamic and customer-focused individual to join our team as an Online Camera Store Administrative Assistant. This role is pivotal in delivering exceptional customer service, driving sales, managing stock, and ensuring a seamless experience for our clientele. The ideal candidate will possess a passion for cameras and technology, excellent communication skills, problem-solving abilities, and a strong work ethic.

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Responsibilities:

  • Customer Service:
  • Provide excellent customer service through phone, email, and live chat interactions.
  • Address customer inquiries, resolve issues, and ensure a positive shopping experience.
  • Upsell products to enhance customer satisfaction and increase sales.
  • Minimize refunds.
  • Always follow up on customer inquiries to ensure satisfaction.
  • Sales:
  • Actively engage with customers to understand their needs and recommend suitable products.
  • Meet sales targets and contribute to the overall growth of the store.
  • Increase shopping baskets through effective upselling techniques.
  • Product Knowledge:
  • Demonstrate a deep understanding of cameras, photography, and videography equipment.
  • Stay informed about the latest technological advancements in the industry.

Qualifications:

  • Proven experience in customer service and sales.
  • Passion for cameras and technology.
  • Excellent communication and problem-solving skills.
  • Strong work ethic and ability to meet sales targets.
  • Knowledge of cameras, photography, and videography equipment.
  • Homebased with a strong internet connection (at least 20 MBPS upload/download speed).
  • Availability Monday to Friday: 7:00 am – 4:00 pm Manila Time.

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