Company: The W Group
Position: Data Entry Clerk
Seniority level: Entry level
Employment type: Full-time
Job functions: Administrative

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Job Description:

About The W Group:
The W Group is dedicated to facilitating seamless donation processes, ensuring efficient collection, organization, and inventory management of donations.

Position Overview:
Join our team as a meticulous Data Entry Clerk. Your primary responsibility will be to maintain accurate records of donations received, including item descriptions, quantities, and donor information, ensuring efficient organization and inventory tracking.

Responsibilities:

• Maintain positive relationships with donors, providing excellent customer service throughout the donation process.
• Coordinate and schedule donation pickups from donors’ surrounding areas, ensuring timely and professional collection of items.
• Maintain accurate records of all donations received, organizing donations in designated storage areas for easy access and inventory tracking.
• Inspect donations for quality and appropriateness, ensuring adherence to organizational standards and guidelines.
• Communicate effectively with donors, volunteers, and team members to coordinate donation pickups, address inquiries, and provide updates on inventory status.
• Prepare donation receipts and other necessary documentation for donors, adhering to legal and organizational requirements.
• Generate regular reports on donation activity to support strategic decision-making.
• Train and supervise volunteers or staff members assisting with donation collection and inventory management tasks.

Required Knowledge, Skills, and Abilities:

• Strong organizational skills with meticulous attention to detail.
• Excellent communication and interpersonal abilities.
• Basic computer skills for data entry and report generation.
• Previous experience in a similar role, such as donation coordination, logistics, or customer service, is desirable.
• Familiarity with donation management software or databases is advantageous.

Education and Experience:

• High school diploma or equivalent required; degree in a related field preferred.
• Previous experience in a similar role, such as donation coordination, logistics, or customer service.
• Familiarity with donation management software or databases.