Job Title: Appointment Setter
Company: Away From Home Travels
Industry: Internet Publishing
Employment Type: Full-time
Seniority Level: Entry level
Job Functions: Other

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Job Description:

Join Away From Home Travels as an Appointment Setter (WFH) and play a pivotal role in organizing and coordinating travel arrangements for individuals and groups. This position offers the opportunity to ensure clients have a seamless and enjoyable travel experience. Here’s an overview of the key responsibilities, skills, and qualifications associated with this customer consultant role:

Responsibilities:

Industry Knowledge:

• Comprehensive training provided.
• Understanding of travel industry trends, destinations, and products preferred.
• Familiarity with travel services like flights, hotels, car rentals, cruises, and travel insurance advantageous.

Communication Skills:

• Excellent verbal and written communication skills.
• Ability to communicate effectively with clients, suppliers, and team members.

Customer Service Skills:

• Strong customer service orientation.
• Efficient handling of customer inquiries, complaints, and requests.

Organization and Attention to Detail:

• Exceptional organizational skills to manage multiple tasks and bookings simultaneously.
• Attention to detail to ensure accurate and error-free bookings.

Problem-Solving Skills:

• Quick and effective problem-solving abilities for resolving travel-related issues.
• Resourcefulness in finding alternative solutions for clients.

Cultural Sensitivity and Awareness:

• Understanding and awareness of diverse client needs from different backgrounds.

Legal and Regulatory Compliance:

• Knowledge of travel regulations, visa requirements, and other legal aspects related to travel.

Teamwork and Adaptability:

• Ability to work independently and collaborate effectively within a team.
• Flexibility to adapt to changes in the travel industry, including new technology, regulations, or trends.

Certifications:

• Certification included in training upon acceptance of offer.

Qualifications:

• Must be located in the United States, Mexico, Australia, UK, or France.
• Access to a computer, tablet, or mobile device required.
• Must be 18 years or older.

If you’re ready to embark on an exciting journey in the travel industry and possess the required skills and qualifications, we invite you to apply for this opportunity.