Job Title: Claims Manager (Remote)
Company: CRC Insurance Services
Industry: Insurance
Location: Orlando, Florida, United States Remote
Experience Level: Mid-Senior level
Employment Type: Full-time
Job Functions: Finance, Sales

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Job Description:

Be part of one of the largest wholesale insurance distributors in the U.S., CRC Group, and join as a Claims Manager (Remote). In this role, you will oversee, manage, and support all activities of the claims employees and operations of the department.

Responsibilities:

• Department Management: Supervise and coordinate the claims department and staff, ensuring productivity and quality standards are met.
• Information Dissemination: Organize and disseminate information affecting the claims department to ensure compliance.
• Workflow Control: Manage workflow process through Claims Coordinators, reviewing staff allocation to meet or exceed productivity goals.
• Loss Analysis: Review, analyze, track, and take appropriate action on losses to provide account loss ratios and claims history to senior management.
• Training: Train claims staff on new policies or procedures to ensure adherence to company guidelines.
• Claims Oversight: Oversee and audit claims process, ensuring proper documentation and approval of payments.
• Stakeholder Relations: Develop and maintain excellent relationships with agents and adjustors.
• Reporting: Prepare and forward weekly, quarterly, and monthly claim reports to appropriate parties.

Qualifications:

Required:

• College degree in business or equivalent work experience.
• Five years of Claims handling experience, with one year of supervisory experience.
• Proficiency in insurance industry knowledge and claim processing.
• Ability to make independent decisions following company guidelines with minimal supervision.
• Strong organizational, time management, and detail skills.
• Excellent leadership, interpersonal, verbal, and written communication skills.
• Proficiency in computer and office skills.
• Ability to work extended hours when necessary.

Preferred:

• Commercial and multi-line knowledge.
• Adjusting experience.

Benefits:

All regular teammates working 20 hours or more per week are eligible for benefits, including medical, dental, vision, life insurance, disability, tax-preferred savings accounts, and a 401k plan. Additional benefits may include vacation days, sick days, paid holidays, defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on the position and division.

CRC’s Commitment to Diversity:

CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals based on various protected characteristics. CRC is a Drug-Free Workplace.

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