Company: Woodforest National Bank
Position: CLC Data Entry Clerk
Location: The Woodlands, Texas
Employment Type: Full-time
Department: Operations

About Woodforest National Bank:
Woodforest National Bank is one of the strongest, nationally recognized banks in the country, and we are proudly employee-owned. We believe in building lasting relationships with our customers and communities, and our commitment to volunteerism reflects this mission. Joining our diverse and inclusive team means becoming a part of one of the largest employee-owned banks in the United States. At Woodforest, we don’t just say we care—we prove it every day through our actions and dedication to serving our communities.

Role Overview:
We are seeking a detail-oriented and efficient CLC Data Entry Clerk to join our Consumer Loan Center (CLC) team. This role is crucial to our operations, requiring a high level of accuracy and the ability to work in a fast-paced, high-production environment. As a CLC Data Entry Clerk, you will be responsible for accurately entering loan application information into our loan origination software while ensuring customer information remains secure.

Key Responsibilities:

• Data Entry: Accurately input loan application data into the loan origination system.
• Compliance: Follow established procedures and policies to maintain high standards of service and data security.
• Customer Support: Handle inbound phone inquiries from both internal and external customers professionally and efficiently.
• Collaboration: Work closely with team members to ensure services are delivered effectively.

Required Competencies:

• Typing Proficiency: Ability to type 50-80 words per minute with 98% accuracy.
• Technical Skills: Strong technology skills, including the use of Microsoft Word, Excel, and Outlook, with the ability to learn multiple banking systems.
• Time Management: Excellent organizational skills with the ability to manage time effectively in a production-driven environment.
• Attention to Detail: Strong focus on accuracy, with the ability to read and interpret credit-related documentation.
• Customer Service: Exceptional communication skills, both written and verbal, with the ability to provide excellent customer service while maintaining confidentiality and professionalism.
• Team Player: Ability to work effectively within a team and interact with all levels of the organization.
• Adaptability: Flexibility to adapt to changes within the department and organization.

Qualifications:

• Experience: 1-3 years of general office experience.
• Education: High School diploma or equivalent required.
• Work Status: Full-time.

Working Conditions:

• Physical Requirements: Primarily a desk job involving sitting most of the time, with occasional walking, moving, or standing for brief periods. May involve lifting items up to 10 pounds, such as files or ledgers.

Travel:

• Minimal travel is expected for this role.

Additional Information:
This job description provides an overview of the essential functions and duties of the CLC Data Entry Clerk position. It is not an exhaustive list, and additional responsibilities may be assigned as needed. Woodforest National Bank is committed to equal employment opportunities and encourages all qualified candidates to apply.

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