Job Title: Remote Customer Administrator Virtual Assistant
Company: Data Nomad
Industry: Information Technology & Services
Experience Level: Not Applicable
Employment Type: Full-time
Job Functions: Information Technology
Location: United States Remote

About Data Nomad:

Data Nomad has been a pioneering force in structured AI data collection solutions for over four years. Operating globally in more than 40 countries and 50 languages, we specialize in transcription, translation, and data collection to meet our clients’ diverse needs. With a network of over 300,000 collaborators, we ensure high-quality, scalable datasets for clients worldwide.

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Job Description:

Summary:

Data Nomad is seeking remote customer administrator virtual assistants to support our clients’ administrative needs. Join us in participating in paid national and local focus groups, clinical trials, and market research studies, offering flexibility and the opportunity to earn extra income from home.

Responsibilities:

• Manage customer inquiries and provide timely and accurate responses via email, chat, or phone.
• Assist in organizing and scheduling focus groups, clinical trials, and market research studies.
• Complete administrative tasks such as data entry, document preparation, and report generation.
• Coordinate with project managers and quality testers to ensure seamless project execution.
• Conduct research and compile data to support decision-making processes.
• Maintain confidentiality and adhere to data security protocols at all times.
• Collaborate with team members to improve processes and enhance customer satisfaction.
• Stay updated on industry trends and best practices to provide exceptional service.

Qualifications:

• Excellent communication skills, both verbal and written.
• Proficiency in MS Office Suite and experience with CRM software preferred.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work independently and prioritize tasks effectively.
• Previous experience in customer service or administrative roles is advantageous.
• High school diploma or equivalent; additional certifications are a plus.

Employee Benefits:

• Flexibility to work remotely and manage your schedule.
• Competitive compensation with opportunities for bonuses.
• Professional development support through training and mentorship programs.
• Access to a diverse and inclusive work environment with opportunities for growth.
• Complimentary samples from sponsors and partners for providing feedback.
• Early access to new products or services for review before public release.

Position Overview:

This position offers individuals the opportunity to work remotely and contribute to various projects in the information technology industry. Whether you’re an experienced professional or starting your career, join us and make a difference in shaping the future of data collection and analysis. Apply now to explore this exciting opportunity further.