Remote Reservations Assistant

Emmtrue

August 23, 2023

Job Description: Remote Reservations Assistant

Company: Norton & Associates Inc.

About Us:

Norton & Associates Inc. is a dynamic and forward-thinking company that specializes in crafting personalized travel experiences. We are seeking a motivated and detail-oriented Remote Reservations Assistant to join our team remotely. As a Remote Reservations Assistant, you will play a crucial role in curating memorable and tailored travel itineraries for our clients, ensuring their travel dreams become reality.

Job Responsibilities:

Conduct consultations with clients to understand their travel preferences, requirements, and budget.
Design exciting and personalized travel itineraries that align with client expectations.
Recommend and sell transportation, accommodations, and activities to clients.
Cultivate strong relationships with preferred suppliers and clients to ensure exceptional service.
Manage reservations, special requests, and payment processing.
Create comprehensive itineraries, ensuring all details are accurate and provided to clients.
Address and resolve any travel-related problems, complaints, or refund requests.
Stay updated on the latest travel trends and destinations.
Provide clients with relevant travel information and departure details.

Required Knowledge, Skills, and Qualifications:

A degree in Marketing, Hospitality, Travel & Tourism, or Business is a plus, but not required.
A genuine passion for travel and the ability to inspire others to explore new destinations.
Strong organizational skills with meticulous attention to detail.
Self-motivated and capable of working effectively in a remote and autonomous environment.
Goal-oriented with the ability to set achievable timelines and meet targets.
Multilingual abilities will be highly regarded.

Benefits: