Job Title: Technical Writer

Company: Priority Software

Industry: Software Development

Location: Israel

Experience Level: Mid-Senior level

Employment Type: Full-time

Job Functions: Marketing, Public Relations, Writing/Editing

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Job Description:

About Priority Software:
Priority Software stands at the forefront of delivering scalable, agile, and open cloud-based business management solutions. With a global presence and a diverse clientele ranging from global enterprises to small businesses, we empower organizations to enhance operational efficiency, elevate customer experiences, identify opportunities, and surpass industry competition. Join our team, as we, under the ownership of Fortissimo Capital and TA Associates, drive accelerated organizational growth with smart and intuitive business management platforms.

Your Role:
As a Technical Writer at Priority Software, you will play a pivotal role in shaping user understanding through clear, concise, and user-friendly documentation. Collaborate with cross-functional teams, delve into product intricacies, and ensure that our documentation meets the highest standards while facilitating effective communication. Join us as we set new benchmarks in the fastest-growing ERP software company.

Responsibilities:

• Craft clear, concise, and user-friendly guides.
• Develop in-product online help and Standard Operating Procedures (SOPs).
• Apply expertise in working with a Style Guide.
• Create content from scratch and update legacy documents to align with Style Guide standards.
• Learn and communicate new business processes daily through your writing.
• Collaborate with product managers, developers, writers, and the QA team for an in-depth understanding of the product and documentation requirements.
• Deliver high-quality documentation meeting applicable standards for a global audience.
• Edit and translate content (Hebrew to English) for over 400K users worldwide.
• Upload content to our knowledge base and ensure its maintenance.
• Serve as a focal point for information within the organization.
• Contribute to the success of the fastest-growing ERP software company.

Skills Required:

• Proficient writer in Hebrew and English.
• Experience in software documentation, preferably ERP software.
• Expertise in crafting clear and structured guides for diverse audiences.
• Familiarity with financial and logistics business processes in organizations (Advantage).
• Comfortable with technology and proficient in technical writing tools.
• Proactive learner with excellent communication and teamwork skills.
• Ability to multitask, manage time efficiently, and focus on details.

Note: This is a full-time, in-house position.

Join Priority Software and contribute to the world of innovative business management solutions.