Job Title: Travel Booking Assistant
Company: Norton Consulting
Industry: Internet Publishing
Employment Type: Full-time
Seniority Level: Entry level
Job Functions: Design, Art/Creative, Information Technology

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Job Description:

Norton Consulting is seeking a dedicated Virtual Travel Booking Assistant to provide exceptional support to travelers in planning and booking their trips. Working remotely, you will utilize digital tools to assist clients in making travel arrangements, ensuring a seamless and enjoyable travel experience.

Responsibilities:

• Client Communication: Engage with clients via email, phone, or chat to understand their travel preferences and provide personalized recommendations and itineraries.
• Research and Planning: Conduct comprehensive research on destinations, accommodations, transportation, and activities to create customized travel plans.
• Booking Services: Make reservations for flights, hotels, rental cars, tours, and other travel-related services, aligning with client preferences and budget.
• Travel Documentation: Assist clients in obtaining necessary travel documents, visas, and insurance, offering guidance on passport and visa requirements.
• Budget Management: Help clients manage travel budgets by finding cost-effective options and informing them about potential expenses.
• Travel Itineraries: Create detailed travel itineraries, including daily schedules and restaurant reservations, catering to client requests.
• Problem Solving: Address any travel-related issues or emergencies during the client’s trip, ensuring prompt resolution and customer satisfaction.
• Customer Service: Provide excellent customer service, maintaining professionalism and promptly responding to inquiries.
• Documentation and Record-Keeping: Maintain detailed records of bookings, client preferences, and communications for future reference.

Requirements:

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Passion for travel and knowledge of different destinations.
• Adaptability and problem-solving skills.
• Prior experience in travel or virtual assisting preferred but not required.
• Flexibility to work across time zones or handle emergencies.
• High-speed internet connection and a quiet workspace.

Perks:

• Remote work flexibility promoting work-life balance.
• Exclusive travel perks, discounts, and offerings.
• Opportunity to create unforgettable travel experiences.
• Ongoing training and professional development.
• Collaborative team environment fostering creativity and growth.
• Competitive compensation and incentives.

Benefits:

• Flexible Schedule
• Travel Perks
• Licensed & Bonded
• Personal Website
• E&O Insurance with Fraud Protection
• Daily Training Available
• Travel Agent Certification
• Remote Business Opportunity
• Full Training Provided
• Work FT or PT
• No experience necessary