Position: Virtual Assistant – Appointment Setter (Remote)

Company: ClearDesk

Location: Philippines

Seniority Level: Associate

Industry: Staffing and Recruiting

Employment Type: Full-time

Job Functions: Customer Service, Sales, Other

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Job Description:

ClearDesk is in search of dynamic Virtual Assistants – Appointment Setters to join our team. As a key player in our staff of 51-200 employees, you’ll be responsible for conducting outbound calls to engage with potential clients, generate interest in our products or services, and nurture leads to facilitate their seamless transition into our acquisition pipeline.

Responsibilities:

• Conduct outbound phone calls and engage with prospective clients.
• Maintain relationships with existing clients and assess potential upsell opportunities.
• Provide potential clients with a general understanding of our products and services.
• Communicate the value proposition of our offerings effectively.
• Demonstrate deep knowledge of our products and services to address client inquiries.
• Handle email communications and respond promptly to inquiries generated through our website.
• Input leads and relevant information into our Customer Relationship Management system, HubSpot.
• Identify and qualify leads to determine their potential as clients.
• Set appointments for our sales team members.
• Meet or exceed a daily call quota of 100+ calls.

Requirements:

• Bachelor’s degree (3-year or 4-year).
• NBI Clearance required upon hire.
• Comfortable using Hubstaff, a time-tracking application.
• Proven experience in telemarketing or a related field.
• Professional-level English (written and verbal/voice).
• Familiarity with Customer Relationship Management software.
• Proficiency in using Method CRM is a huge plus.
• Proficiency in using dialer software, such as DialPad, RingCentral, and Mojo Dialer.
• Strong computer skills, including Microsoft Office and Google Workspace.
• Computer or laptop with access to the internet (min speed of 25 Mbps).

Compensation and Benefits:

• Up to PHP 42,500 a month (Based on experience).
• Work from home.
• HMO.
• Bonuses and incentives.
• Paid training.

About ClearDesk:

ClearDesk is a pioneering company dedicated to helping small businesses thrive by leveraging exceptional outsourced talent and building remote teams. With a team of 51-200 employees, we have the expertise and experience to provide outstanding service, sourcing and managing overseas talent for our clients. Our mission is to assist clients in building top-performing teams cost-effectively, fostering success in today’s competitive business landscape.