Company: SVH Tours And Travel
Position: Virtual Cruise Reservationist
Seniority level: Entry level
Industry: Travel Arrangements
Employment type: Full-time
Job functions: Other
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Job Description: Virtual Cruise Reservationist
Department: Hospitality
Job Summary
Join our Hospitality team at SVH Tours And Travel as a Virtual Cruise Reservationist. Your role will involve assisting customers in booking their dream cruise vacations. We’re seeking candidates with exceptional communication skills, a passion for travel, and meticulous attention to detail.
Responsibilities
- Assist customers in booking cruise reservations via phone, email, and online chat.
- Provide exceptional customer service and address inquiries or concerns promptly.
- Coordinate with cruise lines to ensure accurate booking information.
- Process payments and send confirmation details to customers.
- Maintain accurate records of all reservations and customer interactions.
Qualifications
- Preferred previous experience in customer service or the hospitality industry.
- Excellent communication skills, both written and verbal.
- Strong attention to detail and organizational skills.
- Ability to work independently and collaboratively within a team.
- Proficiency in computer systems and booking software.
Benefits
- Competitive pay and flexible work hours in a dynamic and exciting industry.
- Join a team dedicated to helping customers embark on unforgettable cruise adventures.
This position offers an entry-level opportunity to dive into the travel arrangements industry, providing ample scope for growth and development.
