Company: Intoude Foundation
Position: Data Entry Specialist – Customer Service
Seniority Level: Entry Level
Employment Type: Full-time
Job Functions: Administrative
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Role Overview:
Intoude Foundation is seeking a meticulous Data Entry Specialist – Customer Service to join our dynamic team. This role involves entering and updating customer service records, ensuring data accuracy, and supporting service improvement initiatives. The ideal candidate will be detail-oriented, organized, and capable of working effectively in a remote team environment.
Key Responsibilities:
- Enter and update customer service records in our CRM system.
- Verify the accuracy of data entries and resolve any discrepancies.
- Maintain up-to-date customer information and transaction histories.
- Generate reports and summaries from customer data to support service improvement initiatives.
- Collaborate with the customer service team to streamline data management processes.
Required Qualifications:
- Proven experience in data entry or a similar role, preferably in customer service.
- Proficiency with CRM software and data entry tools.
- High attention to detail and accuracy in data management.
- Strong organizational and time-management skills.
- Excellent communication skills and the ability to work effectively in a remote team environment.
- Understanding of customer service principles and practices is a plus.
Industry: Human Resources Services
Join Intoude Foundation as a Data Entry Specialist – Customer Service and contribute to our mission of delivering exceptional customer experiences. This position offers a supportive and collaborative work environment with opportunities for professional growth.
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